Orders & Shipping:

Orders can be placed here on our website (recommended), by sending an email to cs@kitchway.com with the products you're interested in, or by giving us a call on 020 3519 0267 from outside the UK +44 203 519
0 267.

Need Large Volume Orders? Apply here for a Kitchway Business Account.

Shipping & Dispatch times:

 Order Value  Price
 £60*-£125  £6.49 Dispatched the next Tuesday*
 £125+  Free Shipping in the United Kingdom only - next day dispatch
 European Orders  Please contact us for a shipping quote
*Need your order quicker get in touch to see what we can arrange

Orders are being dispatched from our warehouses in The United Kingdom.
  • Orders placed Monday to Thursday before 1:00 pm will arrive between 2-4 working days.
  • Orders placed Friday Saturday & Sunday will be dispatched on the following Monday.

You will receive a confirmation email once your order has been placed,
we will also send an e-mail to inform you, once the order has been dispatched, with the tracking information.


International Orders:

For shipping fees and delivery times, please contact us on 020-3519-0267 or at sales@kitchway.com

Quality Assurance:
In order to ensure that products arrive in perfect condition and are protected during transport, all products are carefully packed. Customers must check the packaging and the products at the time of delivery. This information is also stated in our Return Policy.

Taxes & Duties:
International orders may be subject to customs clearance which can cause delays beyond the estimated delivery time.
Customs fees are the responsibility of the customer.

Feel free to get in touch should you have any question.