New shipping rates updated 17 Sep 2019

Shipping & Delivery

Free UK Mainland Shipping on orders above £50 Ex VAT. (Beta)

Once you order is confirmed you will receive an email confirming it, and also get a link to download your Invoice, Items in stock are available on a 24/48 hours delivery schedule, should you order be essential, please contact our customer services team who will be happy to assist you. 

Delivery Times:

  • Orders received by 1pm Monday-Thursday will generally arrive the next business days (subject to stock)
  • Orders placed on Friday Saturday and Sunday will be dispatched on the following Monday

Please advise of any special delivery requirements at the time of placing your order and our customer service team will seek to achieve them.

Special deliveries and timed services are available at an extra cost.

European and International orders:

We constantly ship to countries outside the UK and have very competitive shipping rates but in order to offer the best price and value we advise to please get in touch for an exact shipping quote, by calling us on +44 20 3519 0267 or by email to cs@kitchway.co.uk


Taxes & Duties:
International orders may be subject to customs clearance which can cause delays beyond the estimated delivery time. customs fees are the responsibility of the customer.

Feel free to get in touch should you have any further question.